At Bloomy, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer an easy return process.
Return Eligibility:
- Items must be in their original condition—unworn, unwashed, and with tags attached.
- You have 30 days from the date of delivery to initiate a return.
- Final sale items, swimwear, and intimate apparel are non-returnable.
How to Return:
- Contact us at [email protected] to initiate the return process.
- We’ll provide you with a prepaid return label.
- Once we receive and inspect the returned items, we will process your refund.
Refunds:
Refunds will be processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.
Exchanges:
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the item you’d like.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, contact us within 7 days of delivery, and we’ll send a replacement at no additional charge.